The conference “Technology, service and Tourism: artificial and emotional intelligence” will be held at the Intourmarket on March 18

Artificial intelligence has an increasing impact on our daily lives and businesses, however, against the background of its development, the issue of personal relationships and the quality of service in the supplier-agent-client chain is becoming more and more urgent.

At our conference, we propose to look at the issue of technology more broadly, considering not only the possibilities of AI, but also how its development has influenced the attitude of suppliers, agents and technology companies to product formation, partnerships, as well as the role of specialists in the tourism business.

We will answer the following questions:

• In what areas is AI used in tourism and what is its current effectiveness from implementation
• Overview of the passenger transportation market in the Russian Federation and travel trends 2024
• The introduction of AI into the client’s insurance process
• What competencies and professions will be increasingly in demand in the tourism business against the background of technology development?
• What role do partnerships play in the domestic and international markets against the background of the introduction of IT technologies
• Will AI replace the work of managers at different levels or simplify their work?
• What is the specifics of using AI in In Russia and in foreign markets?
• What is an alternative approach to technology developments in the Russian tourism business?

We invite you to take part in the conference for travel industry specialists and hoteliers — Intelligent Travel Marketing — The event will be held on the second day of the Intourmarket exhibition, March 18. It starts at 11:00. The visit is free of charge. An online broadcast is provided for representatives of the regions.

Within the framework of the conference, a separate section dedicated to the digital trends of 2023 in the travel industry will be held, organized with the participation of the Digitalization Committee of the Russian Union of Travel Industry.

Event partners: My Agent, Best Doctor, Mixvel, JSC “TKP”, Satguru Travel, B2B.Ostrovok.ru

Recall that this year the Intourmarket will be held at Expocentre Fairgrounds — in the very center of Moscow’s business zone.

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