The management company (CC) is chosen at the general meeting of homeowners for a period of five years, he said aif.ru Associate professor of the Financial University under the Government of the Russian Federation, author of the social project “Financial literacy: just about the difficult” Peter Shcherbachenko. The main task of the management company is to keep the apartment building in order. If the Criminal Code does not cope, they have the right to change it.
There are several ways to complain about your management company. Often the issue is solved by simply calling the control room or contacting the head of the Criminal Code. In this case, the complaint can be sent on the website of the management company or sent via the Russian Post. If you decide to take the letter to the reception, then do it in two copies at once and be sure to receive a stamp with the signature of the employee who accepted the application. It may be needed in case of further proceedings.
If you were ignored, the next step is the housing inspectorate or Rospotrebnadzor (you can send a complaint directly on the agency’s website in the section “Citizens’ appeals”). Describe the problem, if there are photographic materials, attach them to the application. You can also attach a copy of the request accepted but ignored by the management company. As a rule, the issue is resolved at this stage. If this does not happen, feel free to go to the prosecutor’s office, and then file a lawsuit. Attach all available documents, including a copy of the contract with the Criminal Code, copies of statements, confirmation of violations.
You can complain to the management company for the following reasons: an accident has occurred that requires an immediate solution (elevator failure, burst pipes, lack of water supply), as well as any issues related to the current condition of the house.
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